PLATESAFE MOBILE APP

Delete your Platesafe account

You can request account deletion in the app or by email, including if you no longer have the app installed.

From the app

Open Profile → Manage Sign In → Delete Account. Read the confirmation before continuing. Account deletion cannot be undone.

Without the app

Email support@platesafe.co with the subject “Platesafe account deletion”, preferably from the email address attached to the account. Ask us to delete your account and associated information. We may need to verify ownership. Never send your password.

What is deleted

In-app deletion removes your sign-in account and associated saved cards, scan history and native order records from the main app database. It does not recall exported files, printed cards or emails already delivered to you or others.

Other records

Separate payment-provider records, support correspondence, provider logs and backups are not all removed by the in-app action. Include these in your support request. We will assess deletion and explain any records that must be retained for transaction, security or legal purposes, including their applicable retention period. See the mobile privacy notice.